Deliveries are always made in the afternoon between the hours of 12:00 – 6:00 PM. When placing an order, you will be prompted to select your preferred delivery date and time on the checkout page. All orders must be placed at least 24-hours in advance of your preferred delivery date and in instances when all delivery slots on a given date have been booked, that delivery date will no longer be available for selection. Same-day delivery is not available.

The delivery fee on your order is determined by the first three digits of the postal code assigned to the address where your order is being delivered. Deliveries in Zone 1 (areas in close proximity to the downtown core) are assessed a delivery fee of $5.00, while deliveries in Zone 2 (areas further from downtown) are assessed a fee of $10.00. Please consult the map and tables on this page to determine the delivery fee applicable to your order.

It is sometimes possible for us to make deliveries outside our normal delivery area for an additional fee. However, such orders cannot be processed via our website. Please contact us at orders@belljarbotanicals.com if you’d like to discuss the possibility of placing such an order.

We recommend you choose a delivery date and time when the intended recipient will be present to receive the delivery. Due to our busy delivery schedule and the perishable nature of flowers, it is not possible for us to attempt re-delivery. If no one is available to receive the delivery, the flowers will be left, in water, in the most appropriate available location. Delivery is considered complete at this point.

If your preferred delivery date changes after you have placed an order, please email us at orders@belljarbotanicals.com to let us know as soon as possible and we will try to accommodate the change.

Please note, we do not make deliveries on statutory holidays.